Refund policy

At East 223rd, we are committed to providing high-quality products and exceptional service. However, due to the nature of our products, we do not accept refunds or returns.


Exceptions:
In cases where a product arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and a description of the issue. We will do our best to resolve the issue by sending a replacement product or providing a store credit.


Conditions for Replacement/Store Credit:

  • The issue must be reported within 7 days of the delivery date.

  • The product must be unused and in its original packaging.

  • Photos of the damaged or incorrect product may be required.


Contact Us
If you have any questions or concerns about your order, please contact us at:

  • Email: info@east223rd.com


Thank you for your understanding and support!